summer dress

Return & Exchange Policy

We want you to love your purchase.

Returns

Items may be returned within 14 days of receiving your order.

To be eligible for a return:

• The item must be unused, unworn, and unwashed.
• All original tags must still be attached.
• The item must be returned in its original packaging.

Items that do not meet these conditions cannot be returned.

Exchanges

Exchanges are accepted within 14 days of delivery, subject to stock availability.

If the requested size or item is unavailable, you may choose another product or receive store credit.

Non-Returnable Items

For hygiene reasons, the following items cannot be returned or exchanged:

• Accessories
• Sale items
• Gift cards
• Customized or personalized products

Return Shipping

Customers are responsible for return shipping costs unless the item received is damaged or incorrect.

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Refund Policy

Once your returned item has been received and inspected, we will notify you of the status of your refund.

If approved:

• Refunds will be processed within 5–10 business days.
• Refunds will be issued using the original payment method whenever possible.

Shipping fees are non-refundable unless the return is due to our mistake.